About Eric
Eric Heinzman is a web design and technical writing consultant in Charlotte, NC. He uses his hybrid skillset to make online content easier to use and understand. He has worked with large corporate clients including Wells Fargo, Wachovia, and R.J. Reynolds, as well as local businesses and non-profits.
Eric is also an accomplished musician, and a devout fan of the Detroit Red Wings. He tries not to take it too personally when the Wings aren't living up to his lofty expectations.
What I'm Working On...
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SharePoint UX Design
I’m designing a SharePoint teamsite that is being used by a publishing team at Wells Fargo to manage their content … Continue reading →
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InfoSource: Content Development and Enterprise CMS
I’m currently engaged in a long-term contract with Wells Fargo Treasury Management, migrating existing document repositories and knowledgebases into an … Continue reading →
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SharePoint UX Design
Blog Topics
Blog Topic Archives: Content Management
Enterprise Content Management SEO: Choosing Better Keywords
Search engine optimization of documents in a controlled environment such as an enterprise CMS requires different techniques than SEO on the public Internet. One of the main differences is the use of keywords in document metadata. Due to widespread abuse … Continue reading